Other job titles used to refer to this kind of work include network support, support engineer, IT support engineer, helpdesk support, network administrator, first-line support, second-line support, security engineer and network architect. Raretec can provide qualified individuals to support all of these roles.
Network Engineer skills:
LANs – local area networks, linking a limited area such as a home, office or small group of buildings;
MANs – metropolitan area networks, linking a large area such as a campus or city;
WANs – wide area networks, which link nationally or internationally;
GANs – global area networks, combining all of the above with satellite mobile-communication technologies.
The type of network will affect the engineer’s responsibilities.
Typical tasks usually include:
- installing, supporting and maintaining new server hardware and software infrastructure;
- managing email, anti-spam and virus protection;
- setting up user accounts, permissions and passwords;
- monitoring network usage;
- ensuring the most cost-effective and efficient use of servers;
- suggesting and providing IT solutions to business and management problems;
- ensuring that all IT equipment complies with industry standards;
- analyzing and resolving faults, ranging from a major system crash to a forgotten password;
- undertaking routine preventative measures and implementing, maintaining and monitoring network
- security, particularly if the network connects to the Internet;
- providing training and technical support for users with varying levels of IT knowledge and competence;
- supervising other staff, such as help-desk technicians;
- working closely with other departments/organizations and collaborating with other IT staff;
- planning and implementing future IT developments and undertaking project work;
- managing the website and keeping internal networks running;
- monitoring the use of the web by employees.
